PRIVACY POLICY
1. What data we collect and how we use it?
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We receive, collect and store any information you enter on our website or provide us in any other way. In addition, we collect the Internet protocol (IP) address used to connect your computer to the Internet; login; e-mail address; password; computer and connection information and purchase history automatically through monitoring tools. We may use software tools to measure and collect session information, including page response times, length of visits to certain pages, page interaction information, and methods used to browse away from the page. We also collect personally identifiable information (including name, email, phone password, communications), comments, feedback, product reviews, recommendations, and personal profile.
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2. How do we collect information?
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When you conduct a transaction on our website, as part of the process, we collect personal information you give us such as your name, address, phone number and email address. Your personal information will be used for the specific reasons stated above only.
We collect such Non-personal and Personal Information for the following purposes:
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To provide and operate the Services;
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To provide our Users with ongoing customer assistance and technical support;
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To be able to contact our Visitors and Users with general or personalized service-related notices and promotional messages;
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To create aggregated statistical data and other aggregated and/or inferred Non-personal Information, which we or our business partners may use to provide and improve our respective services;
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To comply with any applicable laws and regulations.
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3. Methods of collection. How we store, use, share and disclose your personal information?
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Our company is hosted on the Wix.com platform. Wix.com provides us with the online platform that allows us to sell our products and services to you. Your data may be stored through Wix.com’s data storage, databases and the general Wix.com applications. They store your data on secure servers behind a firewall.
All direct payment gateways offered by Wix.com and used by our company adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover. PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.You can check Wix.com privacy policy for more information. HERE
4. Customer communication.
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We may contact you to update you about your purchase, to notify you regarding your account, to troubleshoot problems with your account, to resolve a dispute, to send updates about our brand, or as otherwise necessary to contact you to enforce our User Agreement, applicable International laws, and any agreement we may have with you. For these purposes we may contact you via email, telephone, text messages, and postal mail.
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5. Redress and security information.
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If you don’t want us to process your data anymore, please contact us at support@shuoio.com
6.Child privacy.
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Another part of our priority is adding protection for children while using the internet. We encourage parents and guardians to observe, participate in, and/or monitor and guide their online activity.
Shuoio does not knowingly collect any Personal Identifiable Information from children under the age of 13. If you think that your child provided this kind of information on our website, we strongly encourage you to contact us immediately and we will do our best efforts to promptly remove such information from our records.
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7. Future changes.
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We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it.
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8. Contact information.
If you would like to: access, correct, amend or delete any personal information we have about you, you are invited to contact us at support@shuoio.com
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