FREQUENTLY ASKED QUESTIONS
Do you make custom made pieces?
At SHUOIO we do! Just send us an idea of what you want to our email, info@shuoio.com with your size. Once we recieve your email we will take a look and will give you a price quote and estimate time of how long it could take to make it.
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Can I get a size or product that it is out of stock?
Yes! Just send us an email to info@shuoio.com the piece you would like with your size and we will let you know you if we can make it for you! Please keep in mind its all made by hand and will take approximately 15-30 days to be done.
How do I know what ring size I am?
Take a look at our Size Guide to see our measurements rings. We recommend you measure your finger and look at our chart for a perfect fit. If you have a ring you already like the size use the Option B print out to place the ring in top of the circles, that way you can find out the size.
If you have any questions you can also email us. We will help you find the correct size for you.
Do you have any other questions?
Email us your questions at info@shuoio.com and we will get back to you as soon as we can!